Where You Find The Best Garages
By Charles on Mar 24, 2011 with Comments 0
Unfortunately the garage services might have developed a rather unsavory reputation. The truth is that the majority of mechanics are honest. Their hard work is spoilt by the few bad apples that do not deliver a good service. As a consumer you need to take some steps to ensure that your interests are protected. These are some of the things that you might take into consideration. It is really up to you to come up with the right solutions depending on how the program of repairs has been done. You need to keep an eye out for these issues:
Registered premises
The garage services should be delivered on premises that are well presented on the header paper. If you are asked to deliver your vehicle to a private home then the warning lights should immediately start to light up. Do not accept to hand over your vehicle without a receipt. Ensure that there is a full audit before the garage services. This might include the things that are diagnosed so that they cannot inflate the bill at a later stage. If they can give you an estimate of costs, then this will help you in preventing problems down the road.
Accreditation
Make sure that you receive garage services from a provider that is fully accredited. It is also important that you keep up with the latest information that they have in terms of the services that are on offer. If you are not happy with any of the provisions then you need to change things around. The accreditation might be given by the trading standards agency after reviewing their practice over a long period of time. Do not hand over your car to someone that is not accredited. Forget their smooth talking for a minute to ensure that you are not falling into a trap.
Testimonials
It is a good idea to have testimonials on the products that you are sending out. These might include the garage services. The testimonials will tell you a lot about the previous practice of that organization. Of course these testimonials are open to manipulation and interpretation. Nevertheless a little attention to detail might mean that you are able to get the best deal in the circumstances. Make sure that you discuss any changes in the testimonials. The chances are that a good testimonial will indicate that you will get good garage services.
Customer feedback
If there is any way that you can get access to the customer feedback on this company, then you need to read it. The people that provide feedback may have their motives for writing vitriolic reviews but there might be some important points that you need to look at. The garage services have to be tested against the feedback that is provided. If the majority of reviews are negative then you might need to reconsider your decision to work with that particular garage.
Guarantees
There are some garage services which are guaranteed. These are the ones that you should naturally select. It means that the mechanics are confident enough in their work to give guarantees as to its qualities. You are likely to need some support down the road and it is important that you establish a good working relationship with the recommended mechanics. If the guarantees are not honored then you might have some redress in the courts. Do not sign any disclaimers before first establishing how they affect the garage services. It is up to you to scrutinize all the deals on the table.
Filed Under: Car Tuning • Guides/DIY