How to Get Better Automotive Service

Advancement in technology is not limited to some areas; we have seen a great number of new technologies in automotive industry. Today, we have vehicles with digital dashboards, electronic computers, oxygen sensors, uni body construction and much more. Unlike old models, they are more efficient, more powerful and sturdy.

However, machines are not meant to work without any defect for years. With gradual use, they need some repair work also. Although there are so many options available like national franchise, dealership, specialty shop, independent garage and service station, yet a good communication is vital between customer and shop. Hereunder, are given few points to help you getting the better services.

Do Homework

Homework is necessary before taking your car in for service or repair. You should know about certain things:

• Take help from owner’s manual to have an idea about your vehicle’s components and systems.
• Strictly follow the repair schedules. It is better to keep the log for all repairs and services.

Don’t Ignore Warning Signals

No one knows your vehicle better than you. As you are the one who drive it daily and know perfectly about the condition of your vehicle. Never ignore the warning signals, whenever you feel anything strange regarding engine sound, leaks or function of the component, take them into consideration. Always examine:

• Tires condition, hoses, belts.
• Change in oil and fluid levels, engine performance and gas mileage.
• Anything odd with acceleration, braking or transmission system.
• Take into consideration, any unusual sounds, smoke, gauge readings, warning lights, leaks and drips.

It is also vital to note the time when the problem occurs

• Either the problem is consistent or periodic.
• The starting point of the problem.
• When the problem is more severe, i.e. while shifting, while accelerating, or while braking.
• Is it associated with cold engine or hot engine?

Communicate your Findings

It is very important to communicate your findings with repair establishment. By telling them the symptoms, you will allow them to diagnose the problem more accurately.

• Describe all the symptoms.
• It is better to make a list of problems so that you are in perfect position to tell them all the problems.
• Don’t force technicians or mechanics to a specific course of repair. Let them diagnose and fix.

Stay involved – Ask questions

• Feel free to ask as many questions as you want.
• Notify them with the problem, its duration and also don’t forget to ask for total repair costs.
• Properly understand the shop policies, guarantees, payment methods and labor costs, before leaving.
• Leave your contact number at the shop.